Privacy Policy

Effective Date: November 10, 2026

At Threaded Table, we value the trust customers place in us when they browse our website, purchase table linen, or contact our team.

Your personal information helps us provide a smooth shopping experience, process orders, arrange deliveries, respond to questions, and improve the services offered through www.fenovelloria.com.

This Privacy Policy explains how Threaded Table may collect, use, store, disclose, and protect personal information.

We aim to handle information responsibly and transparently, taking into account applicable Australian privacy legislation, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.

1. About Threaded Table

Threaded Table operates an online retail business offering tablecloths, placemats, and related dining and table-setting products.

Business Name: Threaded Table

Business Address:
3 Batskos Drive
Warrandyte, VIC 3113
Australia

Website: www.fenovelloria.com

Contact Email: support@fenovelloria.com

For privacy-related enquiries, customers may contact us using the email address above.

2. Personal Information We Collect

The type of personal information we collect depends on how you interact with our website.

A. Information You Provide

When placing an order, contacting customer support, or using website features, you may provide:

• Full name.

• Email address.

• Telephone number, where supplied.

• Billing address.

• Delivery address.

• Order details and purchase history.

• Product preferences or feedback.

• Return, refund, and complaint information.

• Correspondence sent to our customer service team.

For example, when you order a tablecloth or a set of placemats, we may collect your name and delivery address to arrange shipment and your email address to send order confirmations and updates.

B. Payment and Transaction Information

Payments may be processed through third-party payment service providers.

Depending on the provider and payment method, transaction-related information may include:

• Payment status.

• Transaction reference.

• Payment method type.

• Billing information.

• Order total.

• Fraud prevention and verification information.

Where an external payment provider processes your payment, your full card number and security code are generally handled by that provider rather than being stored directly by Threaded Table.

Customers should review the privacy policies of their chosen payment providers to understand how payment information is handled.

C. Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address.

• Browser type and version.

• Device type.

• Operating system.

• Pages visited.

• Links selected.

• Approximate location derived from technical information.

• Visit date and time.

• Referring website.

• Website performance and diagnostic information.

This information may help us understand how visitors use our website, identify technical problems, improve page performance, and maintain security.

3. Cookies and Similar Technologies

Our website and selected service providers may use cookies, pixels, tags, and similar technologies.

These technologies may help us:

• Keep shopping cart items available during a browsing session.

• Support checkout and payment functions.

• Remember certain website preferences.

• Understand general website traffic.

• Measure advertising effectiveness, where enabled.

• Detect suspicious activity and improve website security.

Some cookies are necessary for website operation. Other technologies, such as certain analytics or advertising tools, may require consent depending on their purpose and the applicable legal requirements.

You can manage cookies through your browser settings and any cookie preference tools made available on our website.

Disabling certain cookies may affect shopping cart, checkout, or other website functions.

4. Why We Collect Personal Information

We may collect and use personal information for the following purposes.

Order Administration

To process purchases, confirm transactions, prepare orders, arrange delivery, and provide information about order status.

Customer Service

To answer questions, investigate delivery issues, respond to product complaints, and manage return, refund, or exchange requests.

Website Management

To maintain website functionality, improve navigation, monitor performance, and provide a more convenient shopping experience.

Payment Security

To support payment processing, transaction verification, fraud detection, and protection against unauthorized activity.

Business Operations

To maintain appropriate transaction records, manage supplier and service-provider relationships, and administer our online retail operations.

Legal and Regulatory Compliance

To meet applicable legal, accounting, tax, consumer protection, and other regulatory requirements.

Marketing and Promotions

Where permitted by law and with any required consent, we may use contact details to send promotional emails, product announcements, or special offers.

You may unsubscribe from marketing communications at any time using the unsubscribe link in the message or by contacting us.

5. When We Share Personal Information

We do not sell personal information as a business practice.

We may disclose information to third parties where reasonably necessary to operate our online store and provide the services customers request.

These parties may include:

• E-commerce platform providers.

• Website hosting and technical support providers.

• Payment processors.

• Shipping carriers and delivery partners.

• Order fulfillment providers.

• Customer service and email communication providers.

• Website analytics providers.

• Advertising and marketing service providers, where enabled.

• Professional advisers and auditors.

• Government authorities or law enforcement agencies where disclosure is required or authorized by law.

We aim to limit information shared with service providers to what is reasonably necessary for their assigned functions.

Where required, we take reasonable steps to ensure that third-party service providers handle personal information appropriately.

6. Overseas Disclosure

Some of our technology providers, payment processors, hosting services, or other business partners may operate outside Australia.

As a result, personal information may be stored or processed in another country.

Where the Australian Privacy Act applies, we will take the steps required by the applicable cross-border disclosure rules, including reasonable steps to ensure that overseas recipients handle information consistently with relevant privacy obligations where required.

The privacy laws of the destination country may differ from those in Australia.

7. How Long We Keep Personal Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including order administration, customer support, legal compliance, and dispute resolution.

Certain transaction and accounting records may need to be retained for statutory periods.

When information is no longer needed and no legal retention obligation applies, we will take reasonable steps to securely destroy or de-identify it.

8. Information Security

We take reasonable steps to protect personal information against misuse, interference, loss, unauthorized access, modification, and disclosure.

Depending on the information and the risks involved, safeguards may include:

• Restricted access to customer information.

• Secure website and platform settings.

• Service-provider security controls.

• Appropriate account permissions.

• Internal procedures for handling customer enquiries.

• Monitoring for suspicious activity.

No method of electronic storage or internet transmission is completely secure. We therefore encourage customers to protect their devices and email accounts and avoid sending sensitive payment information through ordinary email.

9. Data Breaches

If we become aware of a data breach involving personal information, we will assess the incident and take appropriate action.

Where the Notifiable Data Breaches scheme applies and the incident is likely to result in serious harm, we will comply with the applicable notification requirements, including notifying affected individuals and the Office of the Australian Information Commissioner where required.

We will also take reasonable steps to contain the incident, reduce potential harm, and prevent recurrence.

10. Access and Correction Requests

Depending on the applicable law, you may request access to personal information we hold about you and ask us to correct information that is inaccurate, incomplete, out of date, or misleading.

To make a request, email:

support@fenovelloria.com

Please use the subject line:

Privacy Request – Access or Correction

We may ask for reasonable information to verify your identity before providing access or making a correction.

Some requests may be subject to legal exceptions or other restrictions.

11. Marketing Preferences

If you receive promotional emails from Threaded Table and no longer wish to receive them, you may unsubscribe using the link included in the email.

You may also contact us at support@fenovelloria.com.

Unsubscribing from marketing communications does not prevent us from sending essential service messages relating to purchases, payments, shipping, returns, or other necessary customer service matters.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

These external services have their own privacy practices and policies. We do not control the independent privacy practices of websites that are not operated by Threaded Table.

Before submitting personal information to an external website, we encourage you to review its privacy policy.

13. Children's Privacy

Our website is intended for general consumers and is not specifically designed to collect personal information directly from children.

If we become aware that personal information has been collected from a child in circumstances where the collection was inappropriate or lacked required authorization, we will review the matter and take reasonable steps in accordance with applicable law.

14. Privacy Complaints

If you believe that we have mishandled your personal information, please contact us and explain your concern.

We will review the matter and respond within a reasonable period.

If you are not satisfied with our response and the Privacy Act applies to the matter, you may be able to make a complaint to the Office of the Australian Information Commissioner.

15. Small Business Coverage

The Privacy Act 1988 (Cth) does not automatically cover every Australian small business. Certain small businesses with annual turnover of $3 million or less may be exempt unless an exception applies.

Threaded Table aims to handle customer information responsibly and transparently regardless of whether a particular statutory exemption applies. The actual legal obligations of the business should be confirmed based on its turnover, activities, and any applicable exceptions.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website technology, service providers, or legal requirements.

The latest version will be published on www.fenovelloria.com with an updated effective date.

Where required by law, we will provide additional notice or obtain consent before introducing material changes to the handling of personal information.

17. Contact Information

For privacy questions, access requests, correction requests, or complaints, contact:

Threaded Table – Privacy Enquiries
3 Batskos Drive
Warrandyte, VIC 3113
Australia

Email: support@fenovelloria.com
Website: www.fenovelloria.com

We appreciate the trust you place in Threaded Table and are committed to handling your personal information with care.